Update:New password recovery system

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This official news post is copied verbatim from the RuneScape website. It is copyrighted by Jagex.
It was added on 20 June 2001 but has been removed.

I've changed the system for retrieving a lost password. The new system doesn't use email because not everyone has a secure email account they can use, and people's email address often changes. Next time you login you will be asked for the answers to 5 security questions. Then if you should lose your password you can use these answers to set a new password on your account. You will only be allowed to set the questions once, after which they are permanently fixed. Therefore you should be careful to choose questions+answers which other people won't be able to guess, but which you will easily remember.